FAQs

Brigadoon Vacation Rentals: Frequently Asked Questions

How do I make a reservation?

All reservations are secured either by calling our office and speaking with one of our friendly booking agents regarding the home and dates with which you would like to stay or entering a booking request online directly from a property page. If you place a booking request online, your credit card is PENDING until we confirm your reservation. We will contact you regarding confirmation or denial of reservation within 24 hours of your on-line booking request. Confirmation will depend on the availability of the home, cleaning schedule and the individual home's parameters/restrictions.

What types of payment do you accept?

We accept Visa, Mastercard and Discover credit cards only.

What is your minimum stay?

We normally require at least 2 night rentals. During the high season and holidays, we may require more. To find your best fit, we recommend filling out a booking request to see what homes are available.

How do we check-in?

Check-in is at 4pm. Check in instructions will be emailed to you the day before your arrival. We ask that you keep us informed of your travel arrangements and estimated time of arrival, especially if you will be arriving after 7pm. We don't recommend coming to the Olympic Peninsula when it's dark, as the roads are not always lit and with the woods, it can get very dark indeed.

Will we have cell phone coverage?

On the Peninsula, coverage depends on your carrier as to the range of service you may experience. Along the coast, in rural areas, and in the mountains, coverage can often be spotty. You might even be welcomed to Canada!

Do children count towards a home’s maximum occupancy?

Yes, however, children under the age of 2 years old do not count toward the home’s maximum occupancy.

Do you allow pets?

We do have a few homes that are pet friendly. Size and number of pets are reviewed case by case. We do have a pet policy we will ask you to sign. We have a Pet Friendly Homes category on our website for guests.

Can we have a wedding, reception or throw a party in a Brigadoon home?

We are very happy for you and congratulate you on your wedding, anniversary, birthday or other special occasion! We too love a great party, however we do not allow events or parties of any type in any of our homes. We recommend several venues on our website for weddings or other special occasions. We would, however, be very happy to assist you in finding housing arrangements for out of town guests, your wedding party and/or your family reunion guests. 

What items are provided in the home?

Upon arrival our rentals are stocked with some basic “starter” products, which include coffee and tea, toilet paper, paper towels, tissue, trash bags, laundry detergent, dishwasher detergent, dish soap, hand soap, and some basic spices like salt and pepper, cooking oil/spray. After that, you will need to provide your own for the remainder of your stay (large groups of guests or guests with longer stays should plan to bring additional supplies as you see fit). Each home also will have basic kitchen utensils, pots and pans, coffeepot, bath towels (not for use at the beach), bed linens, blankets/quilts, pillows, garbage containers, and a hair dryer. 

Why are the cleaning fees different in each of your homes?

We hire superior independent cleaning contractors to service our homes. The rate of each home is dependent on the home’s size and how long it typically takes for the cleaner to complete. Our cleaners take a personal interest in caring for our homes and ensuring that the homes are restocked, cleaned and sanitized thoroughly for each and every guest. 

Are Fireworks allowed at any of your homes?

No. Fireworks are strictly prohibited at all of our homes due to fire concerns and neighborhood domestic livestock as well as our protected Elk herds. Public firework displays can be seen over the Marina in downtown Port Angeles and in Forks on the 4th of July.

Still have a question?